This category focuses on essential caregiving skills, patient safety, communication, infection control, documentation, and practical competencies required to support clients in clinical, community, and long-term care settings.

Documentation & Charting Essentials for Healthcare Workers is an online course designed for PSWs, new hires, and internationally trained healthcare workers. It covers key skills for accurate and effective documentation and charting in healthcare settings, ensuring compliance and quality care. A certificate is awarded upon completion.

This online course provides awareness-level training on preventing workplace violence in healthcare settings, in accordance with Ontario OHSA requirements. Designed for all healthcare staff, it covers recognizing risk factors, de-escalation strategies, reporting procedures, and personal safety practices. A Certificate of Completion is issued upon completion.

Infection Prevention & Control in Healthcare Settings is a self-paced online course designed for PSWs, HCAs, clinic staff, home care workers, and new healthcare hires. The course covers essential IPAC principles, including hand hygiene, use of personal protective equipment (PPE), infection transmission, environmental cleaning, and safe work practices in healthcare and community settings. Learners will gain practical knowledge to reduce infection risks and protect themselves and those in their care. A Certificate of Completion is issued upon successful completion.

Provide learners with practical, easy-to-use strategies to reduce Alzheimer’s risk through lifestyle, health management, cognitive and social engagement, and awareness of new prevention tools.